Complete the form and return to MaryAnne Brennan via U mail (Unit 6114) or fax to 860-486-4393.
Please do not send the form via email as we must have an authorizing signature on file.
Welcome, University of Connecticut
Corporate Express is now your provider for all office products at the University of Connecticut. Our commitment is to provide the university with quality products, exceptional service, and next-business-day delivery.
News & Notes
Through this site Corporate Express provides fast answers to your questions and keeps you updated on the latest news and events. Just click any of the links on the left for program information and answers.
We also offer easy online registration. Just complete the new user registration form and click on the E-Way training tab for brief tutorial.
We invite you to register to place orders so that you can take advantage of the savings Corporate Express provides your organization.
Corporate Express Program Contacts
Mary Anne Brennan
Questions about pricing, product information, placed orders, special orders, delivery, return authorization, etc.
Corporate Express On-Site Representative at University of Connecticut
Phone: 860-486-0424
Fax: 860-486-4393
Email: maryanne.brennan@cexp.com
Carol Jezierny
Questions and information about Corporate Express solutions.
Corporate Express Account Manager
Phone: 800-926-1100 x4274
Fax: 203-389-4263
Email: carol.jezierny@cexp.com
Kristin Davis
University related questions about office supplies
University of Connecticut Purchasing Department
Phone: 860-486-4992
Fax: 860-486-5051
Email: kristin.davis@uconn.edu
Kathleen Joy
Questions Regarding the administration of the contract.
Procurement Contracts Manager, University of Connecticut Purchasing Department
Phone: 860--486-4202
Fax: 860-486-5051
Email: kathleen.joy@uconn.edu
Nancy Patrylak
Information about the Pro-Card program and ordering online
University of Connecticut Pro-Card Administrator
Phone: 860-486-2622
Fax: 860-486-5051
Email: nancy.patrylak@uconn.edu
Program Procedures
» ProCard Expiration Dates
» Customer Service
» Internet Access - Placing Orders or Browse Only
» Internet Restrictions
» Placing Orders Using Office Supply Requisition Forms
» Receiving Your Order
» Returning Items to Corporate Express
ProCard Expiration Dates
Just like any other credit card, your University ProCard has an expiration date. When you receive a new card you will need to update your card/alias information on the website so that you can continue to place orders against it. Simply log in as usual, click on the "Account Setup" tab, click on "Set up Credit Card," highlight your alias, click on "Add/Update Card," make any necessary changes to the card # or expiration date, then scroll down a bit and click on "Submit." That's all there is to it!
Customer Service
Most of the information you need to place an order or return an item may be found here in this section of the UConn/Corporte Express microsite. If you have questions about anything that is not covered in those places, please refer to the "Contacts" section of this site for names and phone numbers of those who may be able to help you.
Internet Access - Placing Orders or Browse Only
Internet ordering of office supplies is available both to those departments with a Procard and those that prefer to order via FRS. All across the University campus, Internet ordering is fast becoming a popular method of placing office supply orders and www.Eway.com makes this a simple process. If you are interested in this program, please contact the Corporate Express on-site representative at 860-486-0424.
Advantages of Internet ordering include:
- Time savings
- Online catalog searches and pricing
- Templates or custom shopping lists for future orders
- Real time inventory notification
- Order history reports
- All in stock orders placed by 4:00pm will be delivered to central stores by the next business day
Detailed instructions for placing Internet orders can be found under the Eway training tab located on the microsite. Corporate Express will also be offering Eway training sessions that will be scheduled periodically throughout the year. Please check the microsite news & notes section or contact the Corporate Express on-site representative for more details.
Also available for UConn customers is "Browse Only" access for anyone on campus who would like to search the catalog and look for items and UConn prices without having to call. You do not need to register for this access. Go to www.eway.com and login with User ID UConnBrowse and password browseonly (both are case sensitive).
Internet Restrictions
Not all products in the Corporate Express catalog are allowed on Internet orders. Restrictions are set in place for various reasons. Some items are available from Central Stores (eg. copy paper, maintenance supplies), others are contracted by the University with another vendor (eg. office furniture). When you are shopping online, or even just browsing the online catalog (see "Browse Only" option above), any product that is restricted will be so noted. You won't have to wait for your order confirmation.
In some cases small amounts of otherwise restricted items may be purchased through Corporate Express by filling out a Corporate Express order form and submitting it to Purchasing for approval.
Placing Orders Using Office Supply Requisition Forms
For those who are not yet ordering via Internet, or for items restricted from Internet ordering, you will use an office supply requisition form. These are provided by Corporate Express free of charge. Please fill out the "SHIP TO INFORMATION" and the "ACCOUNTS CHARGEABLE" sections completely, including the deliver to code, department name, address and Unit #, and a 10 digit FRS #. ALL forms must be signed. The main body of the form lists the University's most frequently ordered products. This listing will enable you to order quickly and accurately. Please fill out the quantity column for items you wish to order. You may order more office supply requisition forms by indicating the number of packs desired at # 777. Catalogs may be ordered at # 999.
The bottom section of the form was designed for you to add any additional items that do not appear in the frequently ordered listing. You may use the custom section of the catalog, to order contracted items and the full line catalog for any additional items needed. When filling out the bottom section of your requisition form, please provide all information requested to ensure you receive the correct product. (Even the page number is important if there is ever a question about the product.) If ordering more non-listed items than there are lines, please do not use additional requisition forms -plain paper is acceptable. Please follow the same format as the lines on the requisition form, and be sure to indicate the requisition number in the upper right hand corner of any additional pages.
When the form is complete send the white copy to Purchasing (Unit 6076) and retain the blue copy for your files. Alternately, you may fax the order to Purchasing at 860-486-5051. Do not mail AND fax your order as you may receive a double order. Purchasing will forward your order to Corporate Express. When your order has been placed you will receive a faxed or emailed confirmation. All in stock items will be picked, packed, and delivered on the next business day to the University Central Stores dock. The University will charge your FRS #. Central Stores will deliver to you on your regular schedule. Most items are delivered "next day," meaning the day after your order is placed.
Receiving Your Order
Storrs Locations
Nearly all Corporate Express orders are delivered to Storrs campus locations via Central Stores personnel. We are grateful to Central Stores to have their assistance. Whether you order by Internet or on an office supply requisition form, Central Stores will deliver your order to the address and Unit # (U-box) you have indicated. When you receive your order:
- Sign for the number of cartons/packages received
- Immediately check the items contained in your delivery against your original order. Return policies require prompt attention. Check your shipment immediately.
- Report any discrepancies or errors as soon as possible to the on-site rep at 860-486-0424 (see return instructions)
Non-Storrs Locations
Branch campuses, Cooperative Extension locations, and other non-Storrs locations will receive their orders either directly from Corporate Express drivers or from UPS. Please sign their delivery manifest and check your orders for completeness and accuracy as above.
Returning Items to Corporate Express
Our policy is to guarantee a no hassle return, regardless of the reason. Corporate Express accepts any product for return for any reason within 30 days of receipt. Non–defective merchandise returns must be in saleable condition. Please do not return any item directly to Corporate Express via the US Mail or UPS. Send to Central Stores (Storrs locations) or leave it in your receiving area for a Corporate Express driver to pick up.
Always call for a return authorization number (RA#) before returning any item.
FRS ReturnsTo complete a return to Corporate Express for items charged to your FRS # (whether ordered via order form or Internet):
- Make a copy of your packing slip from the original order. Alternately, you may make a copy of a faxback.
- Circle the item(s) which you would like to return and indicate the reason(s) for return.
- Put the packing slip and your University BO-800 form into an envelope, seal the envelope and tape it to the outside of the box.
- Please indicate the original invoice number on your BO-800 form on the line marked original packing list/invoice number.
- If you are unsure of the invoice number, please call MaryAnne Brennan at 860-486-0424 for verification.
- Return your package to "Corporate Express, Central Stores 6114"
For Storrs locations:
- Call your returns in to the on-site rep at 860-486-0424 to obtain a Return Authorization Number for the BO-800. Write this number on the package to be returned as well.
- Send your return package to your receiving area. Make sure the Corporate Express driver who picks up the package signs the BO-800.
- Send the BO-800 Form to Central Stores, UNIT 6114.
Goods returned for credit will be credited to your FRS account, making reference to the BO-800 #.
ProCard ReturnsFor items ordered via Internet AND charged to your Procard you will not need to complete a BO-800. Your credit card will be credited directly.
- Make a copy of your packing slip from the original order. Alternately you may use the faxback.
- Circle the item(s)which you would like to return and indicate the reason(s) for the return.
- Call the on-site rep at 860-486-0424 to obtain a return authorization number (RA#).
- Write the RA # on the packing slip AND on the package, place the packing slip inside.
For Storrs locations: Send the package to "CORPORATE EXPRESS RETURNS,CENTRAL STORES UNIT 6114".
For locations other than Storrs: Mark the package "CORPORATE EXPRESS RETURNS" and send it to your receiving area for our driver to pick up.
If you have any questions, call the on-site rep at 860-486-0424.