- Merchandising – product development, international sourcing, catalog assortment planning, creative product decoration techniques, supplier quality management, special order solutions and international gift-giving advice
- Creative Services – catalog and collateral design, product and decoration design, copywriting, studio and location photography, logo design compliance
- Account Management – dedicated team of sales and marketing professionals, catalog production management, promotion planning to create awareness and foster purchasing compliance, product liquidation promotions, on-site event support, licensing contract administration
- Inventory Management – effective combination of specialized talent and technology includes rules-based forecasting and replenishment systems to ensure superior supply chain management and product availability
- Customer Service – dedicated team trained specifically on your requirements, dedicated toll-free numbers, hassle-free return policy and problem resolution
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- Information Technology – Web site design, hosting and maintenance, EDI, third-party e-procurement integration (Aribaâ, Commerce Oneâ, SAP, Oracleã), standard and customized management reporting
- Performance Incentives – program design including situation analysis and rules structure development, program management and administration, program communication design and distribution and database management
- Fulfillment and Distribution – distribution centers in the United States, Canada, Europe and Australia, warehousing and pick-pack-ship, multi-step product quality inspection processes, domestic and international shipping logistics, fulfillment services, kit-building and packaging
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